Service

UI/UX & Product Design

Includes

Research, user flows, wireframes, UI, prototypes, design system

Timeline

Usually 3 to 5 weeks

Best for

Apps, SaaS products, dashboards and complex websites

Interfaces anduser flows thatfeel obvious.

We design clear interfaces and user flows for websites, apps and dashboards, so people find what they need, finish what they started and come back.

The challenge

Products grow one feature at a time. Over the years screens get crowded, flows get longer and people stop finding the things they came for.

Every unclear label and extra step costs sign-ups, sales or support time, and from the inside it is hard to see where people get stuck.

Our approach

We start with the people using the product: what they are trying to do and where they hesitate. Simple research and flow maps make the problems visible.

Then we design the screens, test them as clickable prototypes and hand over a tidy design system, so developers can build exactly what was designed.

What you get

Everything your product needs to feel simple.

  1. 01

    Research & audit

    Interviews, analytics and a review of your current product to find where people hesitate, drop off or ask for help.

  2. 02

    User flows

    Clear maps of the key journeys, such as sign-up, booking or checkout, with every step reduced to what is really needed.

  3. 03

    Wireframes

    Low-detail layouts for every key screen, used to agree structure and content quickly before visual design.

  4. 04

    UI design

    Polished interfaces for desktop and mobile in your brand, with every state covered: empty, loading, error and success.

  5. 05

    Clickable prototypes

    Realistic prototypes you can test with users and share with your team or investors before anything is built.

  6. 06

    Design system & handoff

    Reusable components, styles and documentation in Figma, ready for developers, so the product stays consistent as it grows.

What good UX covers

What we design into every product.

Good product design is mostly invisible: people find what they need and finish what they started. These are the parts that make that happen.

Research & structure

  • User interviews and analytics review
  • Journey and user flow maps
  • Information architecture and navigation
  • Wireframes for the key screens
  • Usability tests with prototypes
  • Accessibility checks

Interface & system

  • Desktop, tablet and mobile UI
  • Every state: empty, loading, error, success
  • Clickable prototypes in Figma
  • Components, styles and tokens
  • Interaction and motion notes
  • Developer handoff and design QA

Groomio: web app and interface design

Interface design, from flow to finished screen

How it works

From first insight to developer handoff, in four clear steps.

  1. 01

    Understand

    Interviews, analytics and a product review to see how people really use it.

    You getA short report on where people get stuck

  2. 02

    Map

    User flows and wireframes for the key journeys, agreed with your team.

    You getUser flows and wireframes

  3. 03

    Design & prototype

    Interfaces and clickable prototypes, tested with real users and refined.

    You getTested screens and a clickable prototype

  4. 04

    Hand over

    A documented design system and support while your developers build it.

    You getA documented design system in Figma

At hand-over

Everything your developers need to build it.

  • Organised Figma files with every screen and state
  • A component library with variants
  • Colour, type and spacing styles as tokens
  • Clickable prototypes of the key journeys
  • User flow maps and notes on behaviour
  • Accessibility notes for colour, focus and labels
  • A walkthrough call with your developers
  • Support while the product is built

Questions

UI/UX design, answered.

Something else on your mind? Write to hello@scalocreative.com

UX is how the product works: the structure, the flows and how easy it is to get things done. UI is how it looks and feels: layout, type, colour and every interactive detail. We design both together.

Yes. We hand over organised Figma files, a design system and notes on behaviour and states, and stay available while your team builds, so nothing gets lost between design and code.

Often that is the best route. We review what you have, fix the journeys that matter most first and bring the rest into a consistent system step by step.

We test the key flows with clickable prototypes, with your customers where possible, and adjust the design before development, when changes are quick and cheap to make.

We design and prototype in Figma and can work inside your team's existing files and libraries. You get full access to everything we create.

Most projects take three to five weeks for the core journeys and screens. Larger products are planned in phases, each with a clear timeline in your quote.

Related services

Often paired with product design.

All services

Ready to make your product easier to use?

Tell us what you are building and where people get stuck. We will reply with a tailored quote and a clear plan.